Help

Most helpful topics:

  • Do you have a minimum order value?

    We do not have a minimum order value.

  • Do I have to be a member to order?

    No, you do not have to be a member to order on line, however to benefit from membership prices you will need to become a member of FTA. If you have a membership query or are unsure of your membership website login, please use the Shop Query Form or phone us on 03717 11 11 11 for further assistance.

  • I need to amend my order, can I do that once I have submitted it?

    Unfortunately once the order has been processed and we have received either payment or purchase order we are unable to make any changes to the order as it will have gone out for dispatch. In the event of items being ordered incorrectly, wanting to change order quantities or that the order is no longer required, please call us 03717 11 11 11 and we will do our best to resolve the situation.

See more topics in our FAQ section
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